Beyond BeanCounters offers an exciting work environment. We offer both on-site and off-site job opportunities and are always interested in speaking with highly motivated professionals to join our team. Join us today and make an impact.

Why work at Beyond Bean Counters:

• We offer competitive salary packages commensurate with the market
• Unlimited collector commission plans that far exceed the typical agency’s plans
• Flexible work schedules
• Opportunities for career advancement
• Resources for career advancement
• Training and development plans for continued development

Work With us…

Beyond BeanCounters Ltd (BBL) currently seeks candidates for the following positions.

1. Debt Collector/Collection Agent

• Primary Role: Contact debtors to recover overdue payments, negotiate repayment plans, and resolve accounts.
• Skills Needed: Communication, negotiation, persistence, and knowledge of debt collection laws.

2. Collection Supervisor/Manager

• Primary Role: Supervise a team of debt collectors, monitor performance, ensure compliance with legal guidelines, and report on collection metrics.
• Skills Needed: Leadership, organizational skills, and knowledge of collection strategies and laws.

3. Skip Tracer

• Primary Role: Locate debtors who have changed addresses or contact information and are difficult to track. They often use databases, social media, and public records to find the debtor.
• Skills Needed: Investigative skills, persistence, and data management.

4. Compliance Officer

• Primary Role: Ensure that the agency complies with all local, state, and federal laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA).
• Skills Needed: Legal knowledge, attention to detail, and the ability to monitor and enforce compliance.

5. Legal Officer/Attorney

• Primary Role: Handle legal actions required for debt recovery, such as filing lawsuits or handling court judgments against debtors. They may also advise the agency on legal matters related to collections.
• Skills Needed: Legal expertise, especially in debt collection and contract law.

6. Payment Processor

• Primary Role: Process payments made by debtors, maintain accurate records, and ensure that the money is transferred to the agency’s clients.
• Skills Needed: Data entry, financial management, and attention to detail.

7. Collection Analyst

• Primary Role: Analyze data related to collection efforts, create reports, track performance metrics, and suggest improvements in collection strategies.
• Skills Needed: Analytical skills, data management, and knowledge of collection trends.

8. Training and Development Coordinator

• Primary Role: Train new collection agents and staff on policies, procedures, software, and legal regulations related to debt collection.
• Skills Needed: Training, communication, and a deep understanding of collection practices.

9. IT Specialist

• Primary Role: Manage the agency’s collection software and technology infrastructure, ensuring that systems run smoothly and securely.
• Skills Needed: Technical expertise in software systems, database management, and cybersecurity.

10. Operations Manager

• Primary Role: Oversee the day-to-day operations of the debt collection agency, managing various teams, setting operational goals, and ensuring efficient processes.
• Skills Needed: Management, organization, and operational oversight.

11. Administrative Assistant

• Primary Role: Provide support with administrative tasks, including scheduling meetings, managing correspondence, and maintaining records.
• Skills Needed: Organization, multitasking, and office management.

12. Business Development/Account Executive

• Primary Role: Seek out new business opportunities for the agency by acquiring new clients, negotiating contracts, and expanding the agency’s client base.
• Skills Needed: Sales, networking, and relationship management.

13. Quality Assurance Specialist

• Primary Role: Monitor phone calls, communication, and overall practices to ensure that collectors are adhering to the agency’s policies and legal guidelines.
• Skills Needed: Detail-oriented, knowledge of compliance regulations, and auditing.

14. Financial Controller

• Primary Role: Manage the agency’s financial operations, including budgeting, accounting, and financial reporting.
• Skills Needed: Accounting, financial analysis, and budgeting expertise.

15. Director of Collections

• Primary Role: Oversee the entire collection department, set strategies for achieving collection goals, manage high-level client relationships, and ensure overall profitability.
• Skills Needed: Leadership, strategic thinking, and financial acumen.

Each of these roles contributes to the overall mission of the debt collection agency, which is to recover debts while maintaining compliance with legal requirements and fostering positive client relationships.

If you thrive in a challenging and fast-paced environment, submit your cover letter and resume to jobs@beyondbeancounters.co.ke.