Our debt collection process is both unique and aggressive, resulting to over 80% success rate. Considering our fee is on a contingency basis, that is we charge nothing where we have not collected, we always ensure to apply the best successful debt collection tactics. Our debt collectors have over 10 years’ experience and requisite training enabling them to implement unique processes that results in high success rates. Some of these debt collection tactics include thorough review of information we receive from our clients, research on the debtors, analyze the information and develop a collection plan.

• Our Debt Collection process.
  This process starts with verifying the contact information provided by our clients and gathering additional information to be used by the debt collector. Once we have verified the debtor information, we then proceed to initiate communication with the debtor through a phone call or an email. Typically, this happens within one business day of receiving the claim. When we are able to get through to the debtor over the phone, our initial objective is to find out from them the real reason for not honoring the debt. Determining the real reason can have a dramatic impact on the approach the debt collector will usually adopt. Once we have this information and we understand why they aren’t paying, we can come up with a strategy to get as much money as possible and as quickly as possible. During the debt collection process, we may make dozens of phone calls. There are situations where we will call several times a day, from early morning to mid-evening, trying to get a live person. The debt collector uses their experience, their intuition, and the specific debt collection history on the account to decide when to call, how often to call, and where to call.
• Skip Tracing
  Skip tracing occur automatically before debt recovery activity takes place at Beyond BeanCounters  The process ensures we have a clean client data and thus spending our efforts collecting with the right information. The automated skip tracing process results in:
  • Automatic uncover of new contact information, including phone numbers and addresses
  • Elimination of accounts based on bankruptcy and deceased databases
• Inbound Call Handling
  Our call center features highly-trained representatives ready to respond to questions from clients while negotiating payments on your behalf. Our representatives are:
  • Knowledgeable staff trained in a philosophy that compassion is key
  • Trained and compliant with all national and state laws
  • Secure consumer payment portal online for off-hours resolutions
  • Professionally trained to handle all client debt issues.
• Smart collection strategies
  Every debt account is different. BeanCounters Smart Collect believes in working smarter to quickly collect more debt on your behalf. We use advanced technologies and data to drive our calling campaigns, resulting in a higher rate of right party contacts. We analyze the characteristics of people who resolve their accounts, then apply that understanding to new accounts — fast tracking your debt collection in order to recover more as quickly and easily as possible.
  • Dynamic strategies based on consumer behaviors
  • Intelligent data algorithms focus collection efforts on the likeliest payers
  • BeanCounters collect’s dynamic approach uses multiple mediums to engage consumers positively and motivate payment
  • Phone, letter, text, and email communications
  • These strategies result in more effective work effort and more revenue
• Attorney Referral
  If, after an initial collection period, we have not secured payment, BeanCounters Smart Collect will refer eligible accounts to attorneys. We provide referrals to our nationwide network of attorney partners, who assist in the collection process.However, we never litigate without the client’s written instructions to proceed to court.